Privacy Policy

1. Introduction

This Privacy Policy explains how InfraReady Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website or engage with our services.

InfraReady provides consultancy, survey, and advisory services relating to connectivity, infrastructure readiness, and technical design for commercial office environments.

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Company Name: Infrastructure Consulting Ltd
Registered Address: [Insert Registered Address]
Contact Email: info@infraready.uk

InfraReady Ltd is the data controller responsible for your personal data.

3. Personal Data We Collect

We collect and process personal data relevant to delivering our consultancy and advisory services.

a) Information You Provide Directly

• Full name
• Work email address
• Phone number
• Company name and role
• Project details submitted via enquiry forms
• Information shared during consultations, surveys, or meetings

b) Project and Technical Data

As part of our services, we may collect:

• Building and site information
• Infrastructure layouts and constraints
• Connectivity requirements and existing supplier details
• Fit-out plans, designs, and technical specifications

Note: This data may include commercially sensitive information but is handled strictly for consultancy purposes.

c) Automatically Collected Data

• IP address
• Device and browser type
• Website usage data (pages visited, time on site)

d) Cookies and Analytics

We use cookies and analytics tools (e.g. website traffic analysis) to understand how users interact with our website.

4. Purpose of Collecting Personal Data

We collect personal data specifically to deliver high-value infrastructure and connectivity consultancy.

a) Enquiry Handling and Lead Management

• To respond to enquiries submitted via our website or email
• To qualify and understand project requirements
• To arrange consultations and surveys

b) Service Delivery (Core Use Case)

• To conduct infrastructure readiness surveys
• To assess building capabilities and constraints
• To validate technical designs, supplier proposals, and assumptions
• To produce reports, recommendations, and network designs
• To support project planning and reduce risk of delays or cost overruns

c) Client and Stakeholder Communication

• To coordinate with clients, landlords, fit-out companies, and suppliers
• To provide updates, reports, and recommendations

d) Business Improvement and Service Development

• To refine our methodologies, reports, and advisory services
• To improve website performance and user experience

e) Marketing (Limited and B2B Context)

• To send relevant, non-intrusive communications related to our services
• Typically under legitimate interest where contact is business-related
• You may opt out at any time

f) Legal and Commercial Compliance

• To meet legal obligations
• To protect contractual and commercial interests

5. Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR:

• Legitimate Interests
  Primary basis for B2B consultancy, outreach, and service delivery
• Contractual Necessity
  Where processing is required to deliver agreed services
• Consent
  Where required (e.g. certain marketing or cookies)
• Legal Obligation
  Where required to comply with applicable laws

6. Data Sharing

We do not sell personal data.

We may share data where necessary to deliver our services:

• Technology partners and suppliers (e.g. connectivity providers, IT specialists)
• Professional advisers (legal, financial)
• Clients’ appointed stakeholders (e.g. landlords, fit-out contractors)

All data sharing is limited to what is necessary and handled under appropriate confidentiality and data protection obligations.

7. Data Retention

We retain personal data only as long as necessary for:

• Active projects and client relationships
• Future reference for similar projects (where relevant)
• Legal, contractual, and regulatory requirements

Typically, project-related data is retained for 6 years unless otherwise required.

8. Cookies and Website Tracking

We use cookies to:

• Analyse website performance and usage
• Improve user experience

Where required, cookie consent is obtained via our website banner.

You can control cookie preferences through your browser settings.

9. Data Security

We implement appropriate technical and organisational measures, including:

• Secure storage of project and client data
• Access controls and restricted permissions
• Use of trusted systems for communication and document handling

Given the commercial sensitivity of infrastructure and building data, we treat all information with strict confidentiality.

10. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion (where applicable)
• Restrict or object to processing
• Data portability
• Withdraw consent (where processing is based on consent)

To exercise your rights, contact: [Insert Contact Email]

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact

For any questions regarding this Privacy Policy or your data:

InfraReady Ltd
Email: [Insert Contact Email]
Address: [Insert Registered Address]

14. Practical Positioning (InfraReady-Specific Clarity)

InfraReady operates as an independent consultancy.

• We do not own or resell connectivity infrastructure
• We assess, validate, and advise on infrastructure, suppliers, and delivery timelines
• We act in the best interest of the client to reduce risk, cost overruns, and delays

All data collected is used strictly to support this advisory role.